Made to Order Explained
What is Made to Order?
A revolutionary new way to shop where the product is made only when the customer has placed an order. A sustainable and futuristic approach to manufacturing and retail.
How does it work?
The selection and ordering process is similar to buying a regular product, except for the delivery timelines, which are explicitly differentiated by the provider.
Why is it a more sustainable way to shop?
Unlike traditional method of manufacturing products in bulk, Made to Order is a slower process of creating products on demand, thus reducing over production and wastage.
Plus, it helps small businesses like ours
Like all small businesses, IndigOz run on limited resources. Made to Order allows us to grow and build without over stocking, enabling us to confidently serve our customers in spite of our limitations.
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Customer Review:
"I thank you ever so much for your help with the Ivy maxi! I have received it and it is just beautiful. I’m so very pleased and the sizing you recommended is perfect! I look forward to continue shopping on your site, your customer service is great and clothing is stunning!"
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Gina was our first ever customer to get her dress Made to Order and we are so humbled by her beautiful review!
Gina had a concern about the size and we resolved it by modifying the standard sizing to fit her better. This was possible as the dress was especially being made for her.
This feature is certainly life changing! It has opened up vast possibilities for us to serve you even better.
So don't hesitate, be a part of this revolutionary trend!Â
And if you have any further questions about the process, then feel free to reach out to us on contact@indigOz.au or use the online chat function below.
IndigOz was born from a simple idea:
that what we wear, use, and surround ourselves with should be kind to the earth, respectful of people, and beautiful in its honesty.
Every piece we curate is chosen not just for how it looks, but for how it is made — with care, with skill, and with intention.
IndigOz is founded by two sisters, Heena and Nishat, whose lives and hearts are shaped by two countries: India and Australia. Growing up in a culture rich in craft and tradition, they were surrounded by objects made slowly and thoughtfully — from hand-woven textiles and carved furniture to everyday kitchenware shaped by skilled hands. That upbringing created a deep appreciation for natural materials, originality, and the artisans who keep these traditions alive.
Years later, both sisters made Australia their home — Heena 16 years ago, Nishat 11 — each carrying the same quiet dream:
to share the beauty of Indian craftsmanship with a world that values conscious, modern living.
That dream began humbly at local markets around Sydney, where they listened, learned, and refined their vision. They studied Australian style, aesthetics, and sustainability expectations, and carefully connected them with Indian makers and designers who shared the same values — ethical production, quality materials, and timeless design.
Over time, what started as a passion grew into something clearer and stronger:
a desire to create a brand that bridges two cultures through craft, and offers pieces that feel meaningful, not mass-produced.
And so, IndigOz was born — a home for thoughtfully made clothing and jewellery that honour the hands behind them, the materials they come from, and the people who wear them.
When you choose IndigOz, you’re not just choosing something beautiful.
You’re choosing slow fashion, skilled artisans, and a more conscious way of living.