Shipping Policy

We ship Australia wide

Our delivery rate is $10 for standard shipping and $15 for express shipping for all orders.

You can also choose to pick-up your order for free from our shop located at Ettalong Beach. Simply select this option when checking out and your order will be ready for pick up on the following Saturday.

For deliveries, we ship orders within 48 hours and you will receive a notification through your preferred method (email or SMS) when the order is shipped. This notification will include the tracking number and expected time of delivery.

We may sometime face unforeseen delays in processing your orders. In such an event, we will notify you as soon as possible.

If you have not received any Shipping notifications from us for 5 days after placing your order then please contact us on contact@indigOz.au 

Order tracking

The tracking number of your order will be included in the notification email along with the tracking link. If you are having any issues tracking your order or delivery, then please let us know and we will assist you with our full capacity.

Delivery times

Our standard delivery time for in stock items is in line with Australia Post's standard delivery times that is currently 2-5 Business Days.

Our Packaging

Sustainability being one of our core business values, we have taken great care to use Eco-friendly materials as much as possible for our packaging.

We also believe in using minimal materials in line with our ethics, which will give our packaging a raw finish, something we believe will be truly cherished by our conscious buyers.