Shipping Policy
We ship Australia wide.
We offer free shipping on all orders over $159 & standard $10 shipping on all other orders, unless we have on going promotions.
We will ship your order within 48 hours (not applicable for Made to Order items).
You will receive a notification through your preferred method (email or SMS) when the order is shipped. This notification will include the tracking number and expected time of delivery.
We may sometime face unforeseen delays in processing your orders. In such an event, we will notify you as soon as possible.
If you have not received any Shipping notifications from us for 5 days after placing your order then please contact us on contact@indigOz.au
Order tracking
The tracking number of your order will be included in the notification email along with the tracking link. If you are having any issues tracking your order or delivery, then please let us know and we will assist you with our full capacity.
Delivery times
Our standard delivery time for in stock items is in line with Australia Post's standard delivery times that is currently 2-5 Business Days for deliveries within NSW (same state delivery).
Our Packaging
Sustainability being one of our core business values, we have taken great care to use Eco-friendly materials as much as possible for our packaging.
We also believe in using minimal materials in line with our ethics, which will give our packaging a raw finish, something we believe will be truly cherished by our conscious buyers.
IndigOz was born from a simple idea:
that what we wear, use, and surround ourselves with should be kind to the earth, respectful of people, and beautiful in its honesty.
Every piece we curate is chosen not just for how it looks, but for how it is made — with care, with skill, and with intention.
IndigOz is founded by two sisters, Heena and Nishat, whose lives and hearts are shaped by two countries: India and Australia. Growing up in a culture rich in craft and tradition, they were surrounded by objects made slowly and thoughtfully — from hand-woven textiles and carved furniture to everyday kitchenware shaped by skilled hands. That upbringing created a deep appreciation for natural materials, originality, and the artisans who keep these traditions alive.
Years later, both sisters made Australia their home — Heena 16 years ago, Nishat 11 — each carrying the same quiet dream:
to share the beauty of Indian craftsmanship with a world that values conscious, modern living.
That dream began humbly at local markets around Sydney, where they listened, learned, and refined their vision. They studied Australian style, aesthetics, and sustainability expectations, and carefully connected them with Indian makers and designers who shared the same values — ethical production, quality materials, and timeless design.
Over time, what started as a passion grew into something clearer and stronger:
a desire to create a brand that bridges two cultures through craft, and offers pieces that feel meaningful, not mass-produced.
And so, IndigOz was born — a home for thoughtfully made clothing and jewellery that honour the hands behind them, the materials they come from, and the people who wear them.
When you choose IndigOz, you’re not just choosing something beautiful.
You’re choosing slow fashion, skilled artisans, and a more conscious way of living.